The Spin model does not require any type of investment by the property owner. We are in charge of the design, installation, start-up, maintenance and direct attention to the users of our laundries. You only need to provide the space for installation, electricity and water supply and internet connection for the application to operate.
By choosing Spin you can have your self-service laundry with no initial investment and complete support. We design the laundry according to your needs, we install the machines, we carry out the commissioning, we maintain a preventive maintenance schedule and we take care of repairs in case an incident occurs. On the other hand, we take care of collecting the income generated by the laundry and pay your commissions monthly. We have an online system where you can consult about the use of the laundry and control the amount of your commissions in a 100% transparent way.
On the other hand, we provide continuous support to laundromat users via telephone, email, chat and website form.
For us, quality is uncompromising: our Speed Queen machines have been reconditioned and tested by our team of technicians to ensure the performance of the washing and drying cycles as if they were fresh from the factory.
Our commitment to the environment is continuous, which is why we are constantly searching for the best supplies. We are proud to use products that are at the forefront of the world in terms of safety for both nature and humans. Both the detergent and the softener used in the machines have certifications that guarantee their biodegradability and hypoallergenicity.
Our goal is to provide you with a personalized experience, with quick response and closeness. We want to listen to your needs to work together to build sustainable solutions, creating a long-term alliance of mutual benefit.
Monthly you will receive a percentage of the sales of the previous month, corresponding to the commission for the sales made. We focus on providing the best service to users to obtain maximum performance from the laundry.
The payment cycle is monthly, corresponding to the sales amounts made the previous month. Payment is made starting on the 20th of each month.
Each laundry has its particularities, which is why we design it thinking about the number of projected users and the space available. At least each machine occupies around 0.64 m2, without considering the space necessary for the connections of water supplies, electricity and drains. We invite you to contact us to design an optimized laundry according to your requirements.
Once the space is conditioned for the installation of the machines, the installation is carried out the same day. It must be taken into account that the space must be enabled with ventilation ducts, drainage channels, water inlets, electrical connections and Wi-Fi connection for the use of the App. To guarantee a satisfactory installation and optimal operation of the laundry, we carry out visits prior on-site inspections to verify that the facilities meet the standards necessary for the start-up of the laundry.
Given the above, from the request to the start-up, we consider at least a two-week period if the space is already enabled.
Our laundries are equipped with reconditioned Speed Queen brand washers and dryers, carefully inspected to ensure optimal operation and efficiency in the washing and drying processes.
Spin was born from the need to perpetuate the useful life of washing machines and dryers from Clean stores due to our concern to be part of a sustainable business model.
The process begins by recovering the machines previously used in Clean laundries. We then inspect them and replace the necessary parts to give our machines a second life. Just like factory outlets! . On the other hand, those parts that cannot be reused are delivered to scrap recycling operators.
In this way, we extend the useful life of our equipment, rescuing useful components and recycling those that we cannot reuse.
There are no associated maintenance costs. The Spin model includes both maintenance and repairs in cases of incidents.
Spin, being part of Clean, compensates for damages caused as a result of machine defects and/or malpractice or gross negligence on the part of our technical team. In addition, all our facilities have civil liability insurance that covers any damages we may cause to third parties.
We are characterized by providing users with the most advanced technology for paying for their laundry services and adapting to their consumption patterns. Our App is designed to be able to make payments through cards and online payment platforms, providing maximum convenience and speed to make purchases for washing and drying cycles.
In particular cases, where it is not possible to implement the use of the application, we have card payments through physical readers.
Yes, our App accepts payment with foreign cards.
Yes, our App can be configured according to the user's preferred language. Currently, you can choose between languages: English, Spanish, Italian, Portuguese, Catalan and French.
Our laundries have instructions to guide and facilitate the washing and drying processes. Additionally, the telephone contact number and/or email is provided on the signage of each laundry so that users can resolve questions and report incidents. On the other hand, from our App you can access the 24/7 Help Chat. And finally, you can send us any comments or suggestions through the form on the website.
Our laundries can be used 24 hours a day, 7 days a week, every day of the year.
If any incident occurs with the machines, it must be reported as soon as possible to our customer service number or via email so that the incident is resolved in the shortest time possible. You can review our customer communication channels on our contact page
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